On Thursday 27th November, the CCS-UK service will be undergoing system maintenance, which will result in a period of scheduled downtime.

The planned downtime is expected to take place between 6am and 7:30am on Thursday 27th November.

During this time, connectivity to and from CCS-UK will not be available to you, meaning users will not be able to understake Import and/or Export clearances via the CCS-UK system.

Please ensure that you have resiliency plans in place, or avoid these times especially in the case of perishable goods clearances that are taking place.

Should you have any questions about the outage, or require support, please contact the CCS-UK helpdesk: ccs.helpdesk@bt.com

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